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Wholesale Network Advanced Management
Who can use the service?
The Network Advanced Management service is aimed at operators who offer solutions to the business market, typically made up of private or public administration companies who need highly reliable connectivity, the quality levels of which must be managed in an advanced manner, in line with the requirements expressed by the individual end customer.
Description of the service
Network Advanced Management now offers a new Advanced Assurance service, which enables connectivity services to be managed in a flexible manner with differentiated SLAs, ensuring measurable, documentable E2E service quality through systems, processes and specialised personnel with the highest possible levels of expertise.
A WEB Console is made available to operators; through this, they can:
These elements are guaranteed by the Assurance Competence Center, organised according to a Full Maintenance service model that can deliver Fault Management services, both on an advanced reactive basis and soon, on a proactive basis.
According to need, SLAs will also be introduced regarding calculated connection availability, on an annual, semi-annual or quarterly basis, in order to guarantee the reliability of the solution proposed.
Once both the WEB Console and the NAM Base option have been acquired (the latter of which enables the advanced reactive Fault Management service, trouble ticket tracking and SLA reporting), the OAO can immediately begin to use the service on all the connections with which it decides to associate the NAM Base option.
In addition, if SLAs are required with regard to service recovery times and improvements in availability with regard to those included in the basic connectivity package, the offering will provide a wide range of options, both concerning recovery times and guaranteed availability levels.
The pricing is modular in accordance with the functionalities to which the operator subscribes, and billing is implemented in a gradual manner which corresponds with each individual option, beginning from the point at which the Self Provisioning operation is performed on the individual connection. This allows the OAO to sign the contract with all interest options and begin payment from the point at which each option is activated on the individual connection.
Specifically, pricing is divided as follows:
For more technical-sales information on this service, please contact your Account Manager.
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The service is exclusively aimed at: